Terms of Service

Acceptance of terms

You accept these Terms by browsing the Site. A design engagement becomes binding only when the written scope or quote is accepted and any stated deposit or payment condition is met.

You must be at least 18 years old and able to form a binding contract. If you use the Site or buy services on behalf of a company, you represent that you have authority to bind that organization.

The current version of these Terms is posted at designofox.com/terms. A project is governed by the Terms in effect when you accept that project, unless the accepted writing says otherwise.

Who we are and what we provide

Designofox Creative LLC is a limited liability company formed under the laws of the State of Wyoming. We operate remotely. The public mailing address for notices, privacy requests, and correspondence is 513 Coulter Ave, Kirkwood, MO 63122, USA.

We provide logo design, brand identity systems, marketing graphics, digital assets, and custom design projects for small businesses.

All services are scoped by package, proposal, estimate, statement of work, invoice, or written confirmation. Work outside an approved scope may require a separate quote.

Quotes, prices, and currency

Published package prices are in U.S. dollars unless stated otherwise. Listed fixed-price packages are $21 USD, $68 USD, and $117 USD. Custom services are marked Custom quotation and have no customer-entered amount.

A custom quote identifies the scope, deliverables, exclusions, exact USD amount, quote version or date, expiration date, and any payment schedule. Taxes, third-party production costs, printing, licensing, stock assets, fonts, or rush fees are separate only if applicable and approved. Submitting a request does not accept a quote, place an order, or authorize a charge.

Payments and deposits

Logo Starter, Brand Identity, and Full Brand + Assets may be paid on a Stripe Payment Link for the published USD amount. Custom work is quoted in writing first; after you approve that written figure we send a Stripe payment page for that amount.

Card numbers and security codes are typed on Stripe's page, never in the Designofox contact form, email, text, or live chat. Final deliverables may be withheld until an agreed outstanding balance is paid.

The long statement descriptor is DESIGNOFOX CREATIVE. The shortened descriptor/card prefix is DESIGNOFOX*; the [PRODUCT] place is filled with a short label for that payment, not the complete line every bank will print. Some banks recapitalize, squeeze spaces, or drop characters, so the printed statement may not match this page exactly.

Project process and timelines

Estimated timelines begin after we receive agreed approvals, project materials, payment confirmations, and any requested intake information. Current package estimates are Logo Starter 1-2 weeks, Brand Identity 3-4 weeks, and Full Brand + Assets 5-7 weeks.

Timelines may shift if project scope changes, feedback is delayed, required assets are missing, or circumstances outside our reasonable control occur.

Client responsibilities

You are responsible for providing accurate business information, timely feedback, required files, brand materials, permissions, and approvals. You confirm that materials you provide do not infringe the rights of others.

You are responsible for reviewing drafts, proofs, spelling, contact details, legal claims, regulated statements, and final files before approval or use. We are a design studio, not your lawyer, doctor, accountant, or licensed advertiser of record.

Revisions and scope changes

Each package includes the revision rounds stated in the quote or package description. Additional concepts, revisions, rush work, file formats, or deliverables may require an additional fee.

A request is a scope change if it adds new deliverables, changes the approved direction, changes the target audience or brand strategy, or requires work not included in the original quote.

Delivery and file handoff

Approved deliverables are provided digitally by download, shared link, email, or another agreed method. No physical goods are shipped unless a written scope specifically includes print production or physical delivery.

You are responsible for downloading, backing up, and safely storing final files after delivery.

Intellectual property

After full payment is received, ownership of final approved custom deliverables transfers to you, except for pre-existing tools, templates, concepts not selected, process files, third-party materials, fonts, stock assets, and items licensed under separate terms.

We may display non-confidential work in portfolios, proposals, social posts, case studies, and marketing materials unless we agree otherwise in writing.

Client materials and confidentiality

You grant us a limited license to use the materials you provide solely to perform the project. You represent that you have the rights needed for that license.

We will treat non-public business information, unpublished brand assets, and unpublished project files you share as confidential, and we will not disclose them except to vendors who need them to help us deliver the work, or as required by law. This obligation does not cover information that is public, already known to us, independently developed, or received from another source without a duty of confidentiality.

Confidentiality survives for three years after the project ends, except for trade secrets, which we will protect for so long as they remain trade secrets.

Acceptable use

You may not use our site, services, or deliverables for unlawful, deceptive, infringing, abusive, harmful, or restricted activities. More detail is available in our Acceptable Use Policy.

Privacy and security

Our Privacy Policy explains how we collect, use, and protect personal information. Our Cookie Policy and Privacy Choices pages explain Termly, optional live chat, Global Privacy Control, and how to make a data request. Our Trust & Security page describes public-facing security practices for the website and customer information.

Disclaimers, force majeure, and limitation of liability

The site is provided as available. We do not promise that the site will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and our liability for a project is limited to the amount paid for that project.

We are not liable for delay or failure caused by events beyond our reasonable control, including natural disaster, epidemic, war, labor dispute, utility or internet failure, government action, or failure of a vendor or payment network, so long as we take reasonable steps to limit the impact and resume work when we can.

We are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, lost profits, lost revenue, lost data, or business interruption, except where such limits are not allowed by law. Nothing in these terms limits liability that cannot be limited.

Indemnification

You will defend, indemnify, and hold harmless Designofox Creative LLC from claims, damages, losses, and reasonable legal fees arising out of materials you provide, claims or copy you approve, your use of deliverables, your breach of these Terms, or your violation of law or third-party rights.

We will notify you of a covered claim when practical. You may not settle a claim that imposes an obligation on us, other than the payment of money you fund, without our prior written consent, which we will not unreasonably withhold.

Termination

You may stop using the Site at any time. You may cancel a project by written notice. Cancellation fees and refunds are described in the Refund, Cancellation & Delivery Policy.

We may suspend or end a project or your use of the Site if you materially breach these Terms, fail to pay an amount that is due, or violate the Acceptable Use Policy. Where the breach can reasonably be cured, we will give you written notice and a reasonable chance to cure before we end the project, except where continued work would be unlawful, unsafe, or would infringe someone else’s rights.

After termination, sections that should survive — including payment for work already performed, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and dispute resolution — remain in effect.

Governing law and disputes

Before filing a claim, you agree to email support@designofox.com with a short description of the dispute and to try to resolve it in good faith for 30 days.

These terms, and any engagement under them, are governed by the laws of the State of Wyoming, without regard to conflict-of-laws rules. The state and federal courts located in Wyoming have jurisdiction over disputes arising from these terms or an engagement, except where applicable law gives you a nonwaivable right to bring a claim in another place.

YOU AND DESIGNOFOX AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, except where that waiver is not allowed.

Nothing in these terms overrides mandatory consumer, privacy, or other nonwaivable rights that apply to you.

Changes, severability, and general terms

We may update these terms by posting a revised version with a new last updated date. Any governing-law or forum term for a paid engagement must appear in the accepted written scope or agreement and cannot override mandatory rights that apply to you.

If any part of these terms is found unenforceable, the remaining terms remain in effect. A failure to enforce a term is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, corporate reorganization, or sale of assets.

These Terms, together with the Privacy Policy, Cookie Policy, Refund, Cancellation & Delivery Policy, Acceptable Use Policy, and any accepted quote, invoice, or statement of work, are the entire agreement about the Site and the services they cover.

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. Formal notices to us go to support@designofox.com and to Designofox Creative LLC, 513 Coulter Ave, Kirkwood, MO 63122, USA.

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