Designofox Creative LLC is a limited liability company formed under the laws of the State of Wyoming. We operate remotely and receive mail at 513 Coulter Ave, Kirkwood, MO 63122, USA.
Designofox Creative LLC ("Designofox," "we," "us," or "our") respects your privacy. This policy explains the personal information we collect, why we collect it, who we share it with, how long we keep it, and the choices available to you.
Who we are
Designofox Creative LLC is a limited liability company formed under the laws of the State of Wyoming. We operate remotely. The public mailing address for notices, privacy requests, and correspondence is 513 Coulter Ave, Kirkwood, MO 63122, USA.
For privacy-law purposes, Designofox Creative LLC is the controller of personal information collected through designofox.com and in connection with our services. We do not appoint a separate Data Protection Officer. Privacy questions go to the contact details in this policy.
Information we collect
We collect information you choose to provide when you request a quote, contact us, use live chat, approve a project, or communicate about billing. This may include your name, business name, email address, phone number, billing details, project budget, project brief, brand assets, feedback, chat content, and communications with us.
For contact-email reliability, we store bounded delivery status, provider message and event identifiers, event type, timestamps, message stage, and a short failure category when applicable. We do not store raw webhook payloads or recipient addresses in the delivery-event table.
Listed packages are paid on a Stripe Payment Link. The contact form is not a payment form and rejects likely card-number, bank-account, and routing data before a message is stored or delivered.
Information collected automatically
Like most websites, our site may collect basic technical information such as browser type, device type, referring page, pages viewed, timestamps, browser language, privacy signals, and general country or region signals supplied by hosting infrastructure. We use this information for security, troubleshooting, performance, and consent compliance.
The contact page embeds a Google Map of the approved Designofox Creative LLC listing. Loading that page sends a request to Google and may allow Google to set cookies or collect technical data according to Google's terms.
We use Termly to present privacy choices and remember consent preferences. If you allow Performance and Functionality technologies, the tawk.to live-chat widget may process IP address, browser and device data, pages and session activity, approximate location, and timestamps even if you do not send a message.
How we use information
We use personal information to respond to inquiries, send a receipt acknowledgement, monitor contact-email delivery, prepare quotes, scope projects, send invoices, coordinate approved payments, deliver design services, provide support, maintain business records, prevent abuse, protect our rights, and comply with legal and tax obligations.
| Purpose | Legal basis |
|---|---|
| Inquiry replies and pre-contract steps you request | Steps requested before a contract |
| Approved project delivery and invoicing | Contractual necessity |
| Website security, troubleshooting, record organization, and fraud prevention | Legitimate interests balanced against visitor rights |
| Optional cookies and live chat | Consent where required |
| Tax, accounting, and lawful-request records | Legal obligation |
What we do with each category of information
This matrix lists, for each category of personal information the site may collect, the specific business purposes it serves, the provider categories it may be disclosed to, and how long it is kept. Every category is collected only for the purposes listed here.
| Category | Purpose | Who may receive it | How long |
|---|---|---|---|
| Identifiers and contact details | Reply, quote, invoice, support, and rights requests | Cloudflare, Resend, Migadu, and invoicing providers for approved engagements | Up to 24 months for inquiries; up to 7 years for project and billing records |
| Customer-record and project content | Scope and deliver work, keep approvals, resolve disputes, meet tax rules | Hosting, email, and project-delivery providers | Up to 7 years |
| Commercial or project inquiry information | Prepare quotes and take pre-contract steps you request | Hosting, notification, and email providers | Up to 24 months unless a project begins |
| Contact-email delivery events | Monitor notification reliability and diagnose failures | Cloudflare (storage) and Resend (source) | Follows the related inquiry’s schedule |
| Internet or network activity | Security, abuse prevention, troubleshooting, consent compliance | Cloudflare and Termly | Per infrastructure and consent-tool schedules |
| Approximate geolocation from IP | Security, abuse prevention, and regional service context | Hosting and security; tawk.to only with Performance and Functionality consent | Per those providers’ schedules |
| Professional information you choose to include | Tailor quotes and deliver business design services | Hosting, email, and project-delivery providers | With project records, up to 7 years |
| Consent preferences | Remember and honor your selections | Termly | Per Termly’s consent-record schedule |
We do not sell any category of personal information, and no category is used for cross-context behavioral advertising.
How we share information
We share information only as needed to operate the business. Contact and project information may go to Cloudflare for hosting and security, Resend for contact notifications, Migadu for email, and service providers used for approved project delivery. Card payments for listed packages are processed by Stripe on Stripe's hosted payment page. The contact-page map embed is served by Google. Consent and technical preference data may go to Termly. If you permit Performance and Functionality technologies, technical and chat data may go to tawk.to. Billing records may go to accounting or invoicing providers used for an approved engagement.
We may also disclose information if required by law, court order, subpoena, government request, to protect rights or safety, or as part of a merger, acquisition, financing, reorganization, or sale of business assets.
We do not sell personal information. We do not use sensitive personal information for targeted advertising, and we honor Global Privacy Control signals by keeping marketing technologies off.
Data retention
We keep inquiry records for up to 24 months unless a project begins or a longer period is needed for a business reason. Project files, communications, and approvals are generally retained for up to 7 years so we can support completed work, resolve disputes, and meet tax and accounting obligations.
Bounded contact-email delivery events follow the related inquiry's retention schedule. Payment and billing records are retained for the period required by law. We may delete draft files, inactive inquiries, duplicate assets, and expired rate-limit buckets sooner when they are no longer needed.
Your privacy rights
Depending on where you live, you may have the right to request access to personal information, correction, deletion, portability, restriction of processing, objection to processing, withdrawal of consent, and information about how personal information is shared.
If you are in the European Economic Area or the United Kingdom, those rights include access, rectification, erasure, restriction, objection, portability, and withdrawal of consent. You may also lodge a complaint with your local supervisory authority. We ask that you contact us first so we can try to fix the issue.
California residents may request to know, delete, correct, and opt out of sale or sharing of personal information. We do not sell personal information, but we still provide a privacy choices page and cookie settings controls for requests and preference updates. Residents of other U.S. states with consumer privacy laws may have similar rights, and we will honor a valid request under the law that applies to you.
- To make a request, use the contact page, email support@designofox.com, call +1 (314) 689-3721, or write to the mailing address shown in the contact section below.
- To manage optional cookies and similar technologies, use Cookie Settings or Your Privacy Choices in the website footer.
- We may need to verify your identity before fulfilling a request.
- We aim to respond within 30 days where GDPR applies and within 45 days where California privacy law applies. California law may permit one additional 45-day period when reasonably necessary, with notice.
California disclosures
During the preceding 12 months, the site may have collected identifiers and contact details, customer-record information you submitted, commercial or project inquiry information, internet or network activity, approximate geolocation derived by infrastructure or optional chat, and professional or employment information you chose to include. Sources are you, your browser or device, hosting and security infrastructure, consent tools, and optional live chat.
These categories are used for the business purposes described above. Identifiers, contact and inquiry information may be disclosed to hosting, security, notification, email, invoicing, and project-delivery providers; technical and consent data may be disclosed to hosting, security, consent, and optional chat providers. We do not sell personal information, do not share it for cross-context behavioral advertising, and do not offer financial incentives for personal information.
California residents may exercise applicable rights to know, access, correct, delete, or opt out without discriminatory treatment. We do not use or disclose sensitive personal information for purposes that create a right to limit under California law.
Security and international transfers
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including HTTPS, limited access to business systems, vendor review, and data minimization.
Some service providers may process information in the United States or other countries. Provider locations and transfer mechanisms vary. Where applicable law requires it, we use available contractual, legal, or technical safeguards and will provide more information about a relevant transfer on request.
We maintain internal records of our processing activities, vendor transfer mechanisms and destinations, and breach-response procedures, and we can provide relevant detail about a specific transfer or safeguard on request.
Children's privacy
Our services are intended for business owners and adults. We do not knowingly collect personal information from children under 13, or under 16 where that is the relevant age, and we do not direct our services to children. If you believe a child has sent us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy as our services, vendors, or legal obligations change. The updated version will be posted on this page with a new last updated date.
Contact
Kirkwood, MO 63122
USAdesignofox.com